"Through a frustrating process, Zena kept her cool and kept pushing along until we found a home. With her direction, everything worked out at the very last minute which we are thankful for."
- Alicia Stewart
"Zena's service was astounding!! She remained professional throughout the entire experience & was there almost constantly. There were times I knew she couldn't be available to assist me with questions late at night or even early because of my occupation and my doubt was thwarted by her vigilance to take care of her customers. Even off the clock she remained available and poised in nature. I haven't met many people who bring the feeling of family after you get to know them and she definitely has that quality. I felt extremely comfortable speaking to her and her responses were always positive, informative, and assuaging. I have had several experiences with this process & Zena is an eleven out of ten! To put it short, Zena's performance was stellar, next to none, and I assure you that when I go to do this again in 5 years she will be the one I look for."
- Jesse Jackson
"My husband and I really enjoyed working with Zena. She was extremely helpful throughout the whole process, and she always responded to questions promptly. We love the house that we bought, and the buying process was much simpler than we'd expected due to Zena's help."
"In my experiences with realtors, Zena Ward is number one when it comes to property buying time. Her attentiveness throughout the process to keep everything on track-outstanding. Her being thoughtful, fun, and dedicated have made it such a great time. To have someone on my side who has my best interests in mind is a blessing. Zena surpasses being just a realtor, she’s a friend, and I look forward to her expertise to guide me on my future endeavors!"
- Michael Rowan
"Zena Ward is a wonderful Real Estate Agent! She was our greatest resource when we decided to sell our home. We interviewed other, highly recommended, agents and Zena was by far the star of the show. Her enthusiasm, drive and dedication was evident and was essential to managing our high-maintenance listing. As out-of-state clients, we relied on her heavily and she was up to task. She was not only the selling agent, she had to be the property manager, project manager, custodian and human resource recruiter, ALL-IN-ONE. Zena handled it all dutifully and successfully. We sold our home pretty swiftly and ended up selling at a much more ideal offer than expected. Zena presented us with the best pricing strategy from the beginning and we were satisfied with the entire process. Zena is a gem and we highly recommend her to anyone looking to sell their home."
- Monifa S., Chesapeake
Review From The Simon Family
"I want to say thank you Zena for all you did to help me and my family to purchase a home . I highly recommend Zena if you are looking for a home. She really knows her stuff, is willing to go the extra mile to get the job done and done right. She doesn't just let things happen she makes things happen . She's always available if you need help or have questions. It was a pleasure working with her. Not once did I feel like I was alone in the process of buying a home. I felt like she made it a personal mission to help find and close on the best property for me and my family, and for that I am truly grateful. Thank you, Zena, I wish you and your team the best."
-Brian M. Goad
"It was my first home purchase so I was extremely nervous in the process but Zena made it amazingly easy to purchase a home. All I had to do was say "this one is it" and everything else was taken care of even when I had to leave the state in the middle of the process. Zena removed all worries and any stress I could have had in my mind. I doubt I could have had better service going somewhere else. I'll definitely come back to her if I ever decide to do another home search. Five stars across the board.
"Thank you Zena I had such a great time with you!!! Thank you for everything you did for us. You definitely go above and beyond. It felt like I was hanging out with a good friend. You definitely made this experience wonderful and memorable."
"My Realtor was supurb. She managed the purchase of my home like it was her home. Her attention to details of every aspect of the purchase from the beginning to the closing was excellent. Thank you for providing her with excellent tools and resources to complete the purchase of my home."
-Clara L. Harris
I want to thank you for being so patient and professional. I was dreading going through the house-hunting and closing process but you made it easy! I felt very appreciative and secure to have you holding my hand through it all!"
-Sabrina R. Jennings
“Last year I put out a request to my Facebook Family and Friends for references for an aggressive, experienced Real Estate Agent familiar with Portsmouth. I received several recommendations from my friends, but one name was mentioned several times: Zena Ward with Berkshire Hathaway. Zena was the only agent who saw the request and reached out to me. After speaking with her and finally meeting with her, I was convinced that I should list my childhood home and surrounding properties utilizing Zena’s services. She is energetic, personable and knowledgeable about the community and the housing market in Portsmouth. Since listing my properties with Zena, she has been a great marketer, a fantastic housing advisor and a remarkable liaison between me, the seller and prospective buyers.
Though my property may be a more difficult sell, because of its location, if anyone can get it sold, it is Zena, the Real Estate Warrior.”
- Helena Gourdine-Thorpe
"My husband and I are extremely pleased with our recent experience working with Zena Ward on the sale of our home. Zena was always there for us every step of the way. Her guidance in getting our home ready for sale, explaining the market plan and helping us find the right people for the jobs that needed to be done in a timely manner. Zena always had a professional and very positive attitude. With us she had lots of patience and would explain, in great detail, all of our questions and concerns. We really do appreciate all of the time and help she gave us. We believed in her and trusted her ability to get the job done. Zena will definitely be helping us find our next home.
If you are reading this as a review to help you decide if Zena is the one to help you, just stop right now and call her, you will not be disappointed!!!!"
Thank you Zena for all that you did for us we really do appreciate you!!
- Charlie and Dianna Landon
"It's my pleasure to use your services to list my properties. Your positive altitude, professionalism, and honesty are greatly appreciated. You'll always be my very first choice when it comes to list my properties."
Regards, GORDON CHAN
GKC Investment LLC
My mother and I not only had a wonderful work experience, but we developed a lasting friendship. You put our best interest first. It was obvious that you were working for us. We never wondered what was going on, because you were always in communication with us. In the end, you told me everything that I needed to do, down to the last detail, This was definitely needed. You were very accommodating to me and my work schedule. As the professional that you are Zena, you never let us down. We would like to thank you for everything you did in making this process so smooth. Your honesty and sincerity was obvious and was so important to us. I look forward to working with you in the future.
- Helen and Juanita.
"Thank you, Mr.s Zena Ward, for your patience and honesty through this whole process!!! You’re definitely God sent, I will continue to spread the love through referral! You’re nothing but the truth! ????."
- Review from Mrs. Shay Knight-Fells
"You're a true professional!!! This is my real estate guardian angel. She told me what I needed to do which was paint, yard work, minor maintenance, and beautify the property. Then it sold in 4 days with her expertise. She will definitely be finding me a new Construction in a few. You want to buy or sell a home...call Zena Ward now!!!."
- Review from Mr. Ken Fells
"While she may not have been at BHHS for long, I can tell you that realtor, Zena Ward, has handled the sale of our house with the determination and experience of a senior realtor. She has worked tirelessly to draw attention to our house and to bring in potential buyers. Zena has been upfront and frank with us throughout every step of the selling process. We could only wish that she had been our realtor when we had bought our last house."
- Christina and Roy Carlton
"Zena Ward was awesome, and we really enjoyed working with her. I personally do not trust a lot of people, and I was nervous about the entire process of buying a home. However, working with Zena was amazing. She was patient and always available. We felt like we were shopping and hanging out with a friend. My husband and I were so comfortable with her. She had a major challenge with us as we changed our locations for purchasing a home several times. We went from Virginia to North Carolina and eventually ended up in Texas. Zena continued to look out for our best interest as she referred us to agents in North Carolina and Texas. She didn’t stop there as she continued to keep in touch with us to make sure we were satisfied with the services we received. Thank you, we really appreciate your help! You are more than just a Realtor to us you have become a trusted friend."
- Asia Braddy
"My real estate warrior has sold my house in a total of 4 days!!! She is extremely professional and time sensitive. I will refer her to all of my friends and family looking to buy or sell their home. My wife and I plan on utilizing her skills for buying our next home in a few months. Thank you so much."
- Kenneth Fells